Right-click and select Scan for hardware changes and the system will detect and install the drivers again. Do this for all drivers related to Windows Hello and restart your device. Find the relevant drivers under Biometric devices, right-click your device and select Remove driver software. To resolve that, you can update the drivers by right-clicking Start > Device Manager. Some drivers, in this case the fingerprint reader driver, may have been corrupted at some point, either during an update or other process, causing the fingerprint sign-in to malfunction. Disable Configure enhanced anti-spoofing and restart your computer to see if it resolves the Windows Hello fingerprint sign-in problem. Right-click Configure enhanced anti-spoofing and select Edit. The first four steps are the same as the example above. Modify Windows Hello Group Policy SettingsĪ Windows Update may have made some changes to some important Group Policy settings, so you may want to check Windows Hello settings in the Group Policy Editor. Double-click Allow user to login using biometrics and select Enabled. Right-click each Biometric setting, select Enabled and then click Apply > OK. If they show Not Configured, this is probably why the Windows Hello fingerprint sign-in isn’t working. Double-click Biometrics in the right pane and check whether all its settings are configured. Click Computer Configuration > Administrative Templates. Type gpedit in the search box and click Edit Group Policy. Next, click Get Started and follow the instructions to reset the Facial Recognition and Fingerprint sign-in options, and then restart your computer. Select Remove, and do the same for Facial Recognition. Find Facial Recognition or Fingerprint options, and click on the Fingerprint option. 
Reset Fingerprint & Facial Recognition Options Click Start > Settings > Update & Security > Troubleshoot.This will scan and detect any possible hardware and devices issue in the system. Try signing in with fingerprint authentication again. Install all pending and detected updates, and restart your computer.Once signed in, go to Settings > Update & Security > Windows Update.With the Windows Hello fingerprint sign-in not working, you’ll need to revert to using your password or PIN to login and check for Windows Updates manually. I understand that Windows hello biometrics stopped after windows update.ĭo not worry.
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